Wind Tre Business

Connectivity Voucher
for VAT holders and SMEs:
up to 2.500€ for your fibre

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Wind Tre adheres to the MISE Voucher Plan for micro, small and medium-sized enterprises (SMEs) with up to 250 employees, whose annual turnover does not exceed € 50 million or whose annual balance sheet total does not exceed € 43 million. Subject to improved connectivity, availability of funds and approval of the application.
Discover the WINDTRE BUSINESS offers with Fibre included
  • 1 Line
  • 1 Line Plus Special
  • 2 Lines
  • 3-8 Lines
  • Data Only

UNLIMITED MINUTES

in Italy

1 LINE

UP TO
2.5 Gb/s

with the FIBER plan

100 MINUTES

abroad

MODEM WI-FI 6

included

KASKO
SERVICE

free

SUPER OFFICEONE

Do you have a small and dynamic office? Super OfficeOne is the right offer for you and includes:
  • Fibre up to 2.5Gb/s: Thanks to the speed of Fibre Optic, you can carry out several activities at the same time, such as following a video conference on Teams, downloading a large file, sharing a presentation with high-resolution images and much more, all without slowing down for a moment!
  • Wi-Fi 6 Modem: Graphical and intuitive interface for Mobile and PC, Automatic configurations of all WINDTRE connectivity and services, All In One access, Top Quality WiFi with Qualcomm WiFi 6 technology.
  • Unlimited minutes: unlimited calls, not only in Italy, but also to Europe, the United States and Canada.

UNLIMITED MINUTES

Italy and Abroad

1 LINE

UP TO
2.5 Gb/s

with the FIBER plan

MODEM E INSTALLAZIONE ON SITE

included

STATIC IP

included

SECURE
WEB

included

OFFICEPLUS SPECIAL

Looking for a single-line offer with Static IP for your office? OfficePlus Special is the offer for you and includes:
  • Fibre up to 2.5Gb/s: Thanks to the speed of Fibre Optic you can carry out several activities at the same time, such as following a video conference on Teams, downloading a large file, sharing a presentation with high resolution images and much more, all without slowing down for a moment!
  • Modem Wi-Fi 6 and Static IP: graphical and intuitive interface for Mobile and PC, Automatic configurations of all WINDTRE connectivity and services, All In One access, Top Quality WiFi with Qualcomm WiFi 6 technology.  
  • Unlimited minutes: unlimited calls, not only in Italy, but also to Europe, the United States and Canada
  • Secure Web Service: the IT security service to protect your business and your customers' personal data. Antiphishing, predictive protection and cloud management.

UNLIMITED MINUTES

Italy and Abroad

2 LINES

UP TO
2.5 Gb/s

with the FIBER plan

MODEM AND INSTALLATION ON SITE

included

STATIC IP

included

SECURE
WEB

included

OFFICEPLUS

Do you need a two-line fixed solution? OfficePlus is the right offer for you and includes:
  • Fibra up to 2.5Gb/s Thanks to the speed of fibre-optic surfing, you will be able to carry out several tasks at the same time, such as following a video conference on Teams, downloading a large file, sharing a presentation with high-resolution images and much more, all without slowing down for a moment!
  • Modem Wi-Fi 6 and Static IP: Graphical and intuitive interface for Mobile and PC, Automatic configurations of all WINDTRE connectivity and services, All In One access, Top Quality WiFi with Qualcomm WiFi 6 technology.
  • Unlimited minutes: unlimited calls, not only in Italy, but also to Europe, the United States and Canada
  • Secure Web Service: the IT security service to protect your business and your customers' personal data. Antiphishing, predictive protection and cloud management.

UNLIMITED MINUTES

Italy and Abroad

3-8 LINES

UP TO
2.5 Gb/s

with the FIBER plan

MODEM

included

STATIC IP

included

SECURE
WEB

included

OFFICEMAXI

Need a fixed solution from three to eight lines? OfficeMaxi is the right offer for you and includes:
  • Fibra up to 2.5Gb/s Thanks to the speed of fibre-optic surfing, you will be able to carry out several tasks at the same time, such as following a video conference on Teams, downloading a large file, sharing a presentation with high-resolution images and much more, all without slowing down for a moment!
  • Modem Wi-Fi 6 and Static IP: Graphical and intuitive interface for Mobile and PC, Automatic configurations of all WINDTRE connectivity and services, All In One access, Top Quality WiFi with Qualcomm WiFi 6 technology.
  • Unlimited minutes: unlimited calls, not only in Italy, but also to Europe, the United States and Canada
  • Secure Web Service: the IT security service to protect your business and your customers' personal data. Antiphishing, predictive protection and cloud management.

BROWSING SPEED

up to 2.5 Gb/s

STATIC IP

included

MODEM

included

SECURE WEB

included

INSTALLATION

on site

OFFICEDATA

Do you need a data only fixed solution? OfficeData is the right offer for you and includes:
  • Fibra up to 2.5Gb/s: thanks to the speed of fibre-optic surfing, you will be able to carry out several tasks at the same time, such as following a video conference on Teams, downloading a large file, sharing a presentation with high-resolution images and much more, all without slowing down for a moment!
  • Modem Wi-Fi 6 and Static IP: graphical and intuitive interface for Mobile and PC, Automatic configurations of all WINDTRE connectivity and services, All In One access, Top Quality WiFi with Qualcomm WiFi 6 technology.  
  • Secure Web Service: the IT security service to protect your business and your customers' personal data. Antiphishing, predictive protection and cloud management.
The FTTH Fiber coverage is available in the cities of Acerra, Akragas, Alessandria, Ancona, Aoste, Aprilia, Arezzo, Ascoli Piceno, Assemini, Asti, Bagheria, Bari, Barletta, Battipaglia, Beinasco, Benevento, Bergamo, Bisceglie, Bitonto, Bollate, Bologna, Brescia, Bresso, Brindisi, Buccinasco, Busto Arsizio, Cagliari, Caltanissetta, Campi Bisenzio, Campobasso, Capannori, Capoterra, Carbonia, Carpi, Casalecchio di Reno, Caserta, Casoria, Cassino, Castel Maggiore, Castellammare di Stabia, Castenaso, Catania, Catanzaro, Cava de' Tirreni, Cesena, Chieri, Chieti, Cinisello Balsamo, Civitavecchia, Collegno, Como, Corato, Cornaredo, Corsico, Cosenza, Cremona, Cuneo, Empoli, Fabriano, Ferrara, Florence, Foggia, Foligno, Forlì, Francavilla A Mare, Gela, Gemona, Genoa, Grosseto, Grugliasco, Imola, Imperia, La Spezia, Lanciano, L'Aquila, Latina, Lecce, Limbiate, Livorno, Macerata, Manfredonia, Matera, Messina, Milan, Modena, Molfetta, Moncalieri, Monopoli, Montesilvano, Monza, Mugnano, Naples, Nichelino, Nola, Novara, Nuoro, Olbia, Opera, Orbassano, Oristano, Padua, Palermo, Parma, Pavia, Perugia, Pesaro, Pescara, Peschiera Borromeo, Piacenza, Pioltello, Pisa, Pomezia, Portici, Potenza, Prato, Quartucciu, Ragusa, Ravenna, Reggio Calabria, Reggio Emilia, Reggio nell'Emilia, Rho, Rieti, Rivoli, Rome - Alessandrino, Rome - Cinecittà, Rome - Garbatella, Rome - Laurentina, Rome - Magliana, Rome - Medaglie d'Oro, Rome - Monte Sacro, Rome - Nomentano, Rome - Prati, Rome - Tiburtina, Rome - Torrino, Rovigo, Rozzano, Salerno, San Donà di Piave, San Donato Milanese, San Giuliano Milanese, San Lazzaro di Savena, Sassari, Savona, Scandicci, Schio, Segrate, Selargius, Seregno, Sesto Fiorentino, Sesto San Giovanni, Settimo Milanese, Settimo Torinese, Syracuse, Sondrio, Taranto, Teramo, Termoli, Terni, Thiene, Tivoli, Torino, Trapani, Treviso, Trezzano sul Naviglio, Udine, Varese, Vasto, Venaria Reale, Venice, Vercelli, Verona, Viareggio, Vimodrone, Vittoria.
Where the Fibre FTTH offer is not available, it is possible to activate the offer in FTTC or ADSL technology at the same price. Find out more.

What you need to know about the bonus for businesses

The voucher is intended for companies, registered in the relevant register, which have a maximum of 250 employees and an annual turnover not exceeding €50 million, against a request for activation of new connectivity services or improvement of already active connectivity. The speed activated must be the best speed available at the civic (both in the case of upgrade and new access)
The amount of each voucher may vary from a minimum of 300 to a maximum of 2,500 euros depending on the type of connectivity. Only one voucher can be requested per VAT number.
We take care of everything! Leave your details and one of our experts will call you back to explain how you can benefit from the connectivity bonus and to show you the special offers.
VOUCHER CONNECTIVITY BUSINESSES
Wind Tre is participating in the Connectivity Voucher Plan promoted by the Ministry of Economic Development to encourage the spread of ultra-wideband in Italy, thanks to a bonus intended to help provide connectivity. The voucher is intended for companies, registered in the relevant register, which have a maximum of 250 employees and an annual turnover not exceeding €50 million, against the request for activation of new connectivity services or improvement of already active connectivity. The speed activated must be the best speed available to the civic (both in the case of upgrades and new access). The amount of the individual voucher may vary from a minimum of €300 to a maximum of €2,500 depending on the type of connectivity. Only one voucher can be requested per VAT number. Disbursement of contributions is subject to the availability of the relevant funds and the approval of the application. If the Super Office One Fibra FTTH offer is subscribed to at the same time, the cost, thanks to the €500 Connectivity Voucher, will be €7.15 for 24 months (a discount of €20.84/month) and at the end of the 24 months it will return to the initial price of €27.99. If the Super Office One 200 Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €15.49 for 24 months (a discount of €12.5/month) and at the end of 24 months it will return to the initial price of €27.99. For further information on the Voucher Mise initiative, visit the website: bandaultralarga.italia.it/category/notizie/. If the Office Data Fibra FTTH Offer is subscribed to at the same time, the cost of the €500 Connectivity Voucher will be €4.16 for 24 months (a discount of €20.84/month) and at the end of the 24 months it will return to the initial price of €25. If the Office Data 200 Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €12.5 for 24 months (a discount of €12.5/month) and at the end of 24 months it will return to the initial price of €25. For further information on the Mise Voucher initiative visit: bandaultralarga.italia.it/category/notizie/. If the Office Plus Special Fibra FTTH Offer is subscribed to at the same time, the cost, thanks to the €500 Connectivity Voucher, will be €14.16 for 24 months (a discount of €20.84/month) and at the end of the 24 months it will return to the initial price of €35. If the Office Plus Special 200 Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €12.5 for 24 months (a discount of €12.5/month) and at the end of 24 months it will return to the initial price of €35. For further information on the Mise Voucher initiative visit: bandaultralarga.italia.it/category/notizie/. If the Office Plus Fibra FTTH Offer is subscribed to at the same time, the cost, thanks to the €500 Connectivity Voucher, will be €24.16 for 24 months (a discount of €20.84/month) and at the end of the 24 months it will return to the initial price of €45. If the Office Plus 200 Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €32.5 for 24 months (a discount of €12.5/month) and at the end of 24 months it will return to the initial price of €45. For further information on the Mise Voucher initiative visit: bandaultralarga.italia.it/category/notizie/. If the Office Maxi Fibra FTTH Offer is subscribed to at the same time, the cost for speeds above 1 Gb/s, thanks to the €2000 Connectivity Voucher, will be €14.44 for 36 months (a discount of €55.56/month) and at the end of the 36 months will return to the initial price of €70. If the Office Maxi Fibra FTTH Offer is subscribed to at the same time, the cost for speeds up to 1 Gb/s, thanks to the €500 Connectivity Voucher, will be €49.16 for 24 months (a discount of €20.84/month) and at the end of the 24 months it will return to the initial price of €70. If the Office Maxi 200 Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €57.5 for 24 months (a discount of €12.5/month) and at the end of the 24 months it will return to the initial price of €70. For further information on the Mise Voucher initiative visit: bandaultralarga.italia.it/category/notizie/. If you subscribe to the Office Data FWA Offer at the same time, the cost of the 300€ Connectivity Voucher will be 7.5€ for 24 months (12.5€/month discount) and at the end of the 24 months it will go back to the initial price of 20€. If the Office Plus Special FWA Offer is subscribed to at the same time, the cost of the €300 Connectivity Voucher will be €17.5 for 24 months (discount of €12.5/month) and at the end of 24 months it will revert to the initial price of €30. If the Office Plus FWA Offer is subscribed to at the same time, the cost of the €300 Connectivity Voucher will be €27.5 for 24 months (discount of €12.5/month) and at the end of 24 months it will go back to the initial price of €40. If the Office Maxi FWA Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €52.5 for 24 months (discount of €12.5/month) and at the end of the 24 months it will return to the initial price of €65. For further information on the Mise Voucher initiative visit: bandaultralarga.italia.it/category/notizie/.

SUPER OFFICEONE
Billing is bi-monthly. The minutes included in the plans are calculated per two-month period. For offers that include them, calls are unlimited unless the service is used contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of mass communication activities in accordance with the provisions of the General Conditions of Contract relating to WINDTRE telecommunications services. For any clarification or further information, please consult the General Terms and Conditions on the windtrebusiness.it website. The offer is subject to the signing of a 24-month contract. The traffic included in the plans does not include special rate calls and calls to international numbers, with the exception of a cap of 100 minutes of calls to fixed and mobile numbers in Western Europe, the USA and Canada. In ADSL connectivity, the nominal speed of the line is up to 20 Mbps in download and up to 1 Mbps in upload with a guaranteed minimum bandwidth of 2.1 Mbps in download and 128 kbps in upload. In FTTC connectivity, the nominal line speed is up to 200 Mbps in download and up to 20 Mbps in upload with a guaranteed minimum bandwidth of 21 Mbps in download and 2 Mbps in upload. The surfing speed in FTTH fibre connectivity is up to 2.5 Gb/s download and 500 Mb/s upload with a guaranteed minimum bandwidth of 200 Mb/s download and 50 Mb/s upload and is the maximum achievable: the actual speed depends on the level of coverage, the degree of congestion, the type of network and the type of device used. The FTTH (Fiber to the Home) offer is only available in the cities listed in the link "Discover where FIBRA FTTH is available". The offer includes an activation fee of €120 per line (including the intervention of a specialized technician in the case of Fibra FTTH) which can be paid, according to the customer's choice: 1) in a lump sum charged on the first invoice 2) in instalments over 24 months with an instalment of €5/month. In the event of cancellation before 24 months have elapsed, the customer may choose to continue with the instalment plan or pay the remaining amounts in a single instalment. The offer includes the supply of the modem on an instalment plan for 5€/month for 24 months with free KASKO and assistance service. The KASKO service is included and free of charge if you choose to purchase the Super Office One option with modem included. In case of accidental damage or malfunctioning, the KASKO service guarantees the replacement of the modem. Alternatively, the Customer may choose to purchase the Super OfficeOne offer without a modem and purchase a modem compatible with the chosen offer profile but in this case they may not receive the expected quality of service. The internet speed may be different from that communicated and WINDTRE is not obliged to provide technical assistance on the installation and configuration of the Modem and Wi-Fi, even for connected devices. In addition, no remote updates will be sent on the modem firmware. WINDTRE undertakes to provide free assistance only in the event of any problems on the customer's line. The general parameters can be found on the page Configuration Other Modems. Offers in FTTC and Fibre FTTH technology include the provision of fixed telephony service in VoIP mode. The VoIP service may have malfunctions and/or interruptions in the provision of the service itself caused by interruption of the electricity supply and/or damage to the customer's electrical system. Activation of the fixed telephony service over IP does not guarantee the operation of any accessory services or equipment provided by third parties that base their operation on the traditional telephone line (PABX, smart boxes, intercoms, fax connection, alarms, teleservice, wire broadcasting, Lotto service, etc.). In the event of termination of the service, there will be a one-off contribution equal to the minimum value between the value of the contract and the actual costs incurred by WINDTRE for the management of the file, as specified in the Technical and Economic Annex of the contract.

SUPER INTERNATIONALL
The Option has a fee of 3€/month and allows unlimited calls from Italy to foreign countries. The option is valid for the following countries: Alaska, Andorra, Austria, Azores, Belgium, Bulgaria, Canada, Canary Islands, Czech Republic, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hawaii, Ireland, Iceland, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Norway, Poland, Portugal, United Kingdom, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Hungary, USA, Isle of Man, Jersey, Guernsey. Excludes satellite numbers, audiotext, special rate numbers, premium numbers, national rate.

INTERNET CONTINUITY
Internet Continuity is a solution that increases the reliability of the Internet connection by adding a secondary connection based on 3G/4G mobile network to the fixed line. The secondary connection comes into operation and is automatically deactivated in case of temporary unavailability of the fixed connectivity. With Internet Continuity, it is possible to use the Internet even before the activation of the chosen offer. The customer can optionally request, in combination with the product Super Office One, the provision of "Internet Continuity" at the promotional cost of € 5 instead of € 29 per month (if the data traffic provided by the Internet 30 GIGA rate plan is carried out in the territorial area of activation of the fixed line), for 24 months which includes: - Internet Key D - Link DVM 222 sold for 24 months at a cost of €0/month; in case of deactivation of the SIM before 24 months the amount of €36 will be charged on the last useful bill
- Data SIM with INTERNET 30 GIGA tariff plan
- Installation guide.
Internet Continuity guarantees the supply of connectivity (no VoIP) in critical situations of the fixed data access infrastructure, and is based on the association of an INTERNET KEY USB 3G/4G to a Modem/router accessing the fixed network, equipped with a USB port able to host the Internet KEY. In case of use of the offer outside the territorial area of activation of the fixed line, Wind will notify the customer, by SMS, the non-compliance with the conditions of use of the offer. In cases of repeated violation of the conditions of the offer, the cost of the offer will increase to € 29 per month.

OFFICE PLUS SPECIAL and OFFICE PLUS
The plan can be subscribed to on a new line in ADSL, FTTC and Fibre FTTH connectivity where network coverage is available. The OFFICE PLUS SPECIAL and OFFICE PLUS plans can be subscribed to for 1 line and 2 lines respectively. In ADSL and FTTC connectivity only, OFFICEPLUS SPECIAL and OFFICE PLUS can also be subscribed to outside network coverage. There is an activation fee of 120 euros which may be paid: 1) as a lump sum and charged on the first invoice; 2) 5 euros per month for 24 months. In the event of withdrawal before 24 months have elapsed, the customer can choose to continue with the instalment plan or pay the remaining instalments in a single instalment. All fees are billed bi-monthly and charged in arrears. OFFICEPLUS provides unlimited calls to national landlines and mobiles and to international landlines and mobiles in Alaska, Andorra, Austria, the Azores, Belgium, Bulgaria, Canada, the Canary Islands, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Guernsey, Hawaii, Ireland, Iceland, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Monaco, Czech Republic, Slovakia, Romania, San Marino, Slovenia, Spain, Sweden, Switzerland, United States of America. Voice traffic included in the plan does not include calls at special rates and calls to international mobile numbers, except for those indicated above. In ADSL connectivity, the nominal line speed in network coverage is up to 20 Mbps in download and up to 1 Mbps in upload with a guaranteed minimum bandwidth of 2.1 Mbps in download and 128 kbps in upload. Outside network coverage, in ADSL connectivity only, the nominal line speed is up to 7 Mbps in download and 1 Mbps in upload with a guaranteed minimum bandwidth of 2 Mbps in download and 200 kbps in upload. In FTTC connectivity, the nominal line speed is up to 200 Mbps download and up to 20 Mbps upload with a guaranteed minimum bandwidth of 21 Mbps download and 2 Mbps upload. If the FTTH (Fiber to the Home) network is covered, the nominal speed is up to 2.5 Gb/s in download and 500 Mb/s in upload with a guaranteed minimum bandwidth of 200 Mb/s in download and 50 Mb/s in upload. The actual speed of the ADSL, FTTC or FTTH connection depends on the quality of the access network and the technical capacity of the customer's line as well as network congestion. An IAD (Integrated Access Device) is supplied on loan for use, which, in addition to the ADSL/VDSL interface, has ISDN and/or POTS interfaces. This equipment will be delivered, installed and configured directly at the customer's premises by a WINDTRE specialist or a partner company at no additional cost. In the case of Fibre FTTH, the network architecture mandatorily includes an SFP module for the use of the Fibre connection which is supplied free of charge. The plans have a contractual term of 24 months. In the event of termination of the service there is a one-off contribution equal to the minimum value between the value of the contract and the actual costs incurred by WINDTRE for the management of the practice, as specified in the Technical and Economic Annex of the contract. Where the migrated lines coincide with the main line, the request for portability to other operators of only some lines and/or only the additional numbering on the traditional voice line may result in the deactivation of all the remaining lines for which portability has not been requested, with the consequent loss of the numbering and application of deactivation charges. Calls are unlimited unless the service is used contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of mass communication activities in accordance with the provisions of the General Conditions of Contract relating to WINDTRE telecommunications services. For any clarification or further information, please consult the General Terms and Conditions on the windtrebusiness.it website.

OFFICEMAXI
The plan can be subscribed to on a new line in ADSL, FTTC and Fibre FTTH connectivity where network coverage is available, starting from 3 lines up to a maximum of 8 lines per location. In ADSL and FTTC connectivity only, OFFICEMAXI can also be subscribed to outside network coverage. There is an activation fee of €120, which may be paid: 1) as a lump sum and charged on the first invoice; 2) €5 per month for 24 months. In the event of withdrawal before 24 months have elapsed, the customer may choose to continue with the instalment plan or pay the remaining instalments in a single instalment. The monthly fee for an additional line, after the first three lines, is 10 euros. All fees are billed bimonthly and charged in arrears. The plans include unlimited calls to national landlines and mobiles and to international landlines and mobiles in Alaska, Andorra, Austria, the Azores, Belgium, Bulgaria, Canada, the Canary Islands, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Guernsey, Hawaii, Ireland, Iceland, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Monaco, Czech Republic, Slovakia, Romania, San Marino, Slovenia, Spain, Sweden, Switzerland, United States of America. Voice traffic included in the plan does not include calls at special rates and calls to international mobile numbers, except for those indicated above. In ADSL connectivity, the nominal line speed in network coverage is up to 20 Mbps in download and up to 1 Mbps in upload with a guaranteed minimum bandwidth of 2.1 Mbps in download and 128 kbps in upload. Outside network coverage, in ADSL connectivity only, the nominal line speed is up to 7 Mbps in download and 1 Mbps in upload with a guaranteed minimum bandwidth of 2 Mbps in download and 200 kbps in upload. In FTTC connectivity, the nominal line speed is up to 200 Mbps download and up to 20 Mbps upload with a guaranteed minimum bandwidth of 21 Mbps download and 2 Mbps upload. If the FTTH (Fiber to the Home) network is covered, the nominal speed is up to 2.5 Gb/s in download and 500 Mb/s in upload with a guaranteed minimum bandwidth of 200 Mb/s in download and 50 Mb/s in upload. The actual speed of the ADSL, or FTTC (Fiber to the Cabinet) or Fibre (FTTH) connection depends on the quality of the access network and the technical capacity of the customer's line as well as network congestion. An IAD (Integrated Access Device) is supplied on loan for use, which, in addition to the ADSL/VDSL interface, has ISDN interfaces and/or POTS interfaces. This equipment will be delivered, installed and configured directly at the customer's premises by a WINDTRE specialist or a partner company at no additional cost. In the case of FTTH fibre offerings, the network architecture mandatorily includes an SFP module for the use of the fibre connection which is supplied free of charge. The plans have a contractual term of 24 months. In the event of termination of the service there is a one-off contribution equal to the minimum value between the value of the contract and the actual costs incurred by WINDTRE for the management of the practice, as specified in the Technical and Economic Annex of the contract. The request for portability to other operators of only some lines and/or only the additional numbering on the traditional voice line may result, where the migrated lines coincide with the main line, in the deactivation of all the remaining lines for which portability has not been requested, with the consequent loss of the numbering and application of deactivation charges. Calls are unlimited unless the service is used contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of mass communication activities in accordance with the provisions of the General Conditions of Contract relating to WINDTRE telecommunications services. For any clarification or further information, please consult the General Terms and Conditions on the windtrebusiness.it website.

OFFICE DATA
Invoicing is bi-monthly. All prices are exclusive of VAT unless otherwise indicated. Office Data can be subscribed to on a new line in ADSL, FTTC and Fibre FTTH connectivity where network coverage is available. The FTTH (Fiber to the Home) offer is available only in the cities listed in the link "Discover where FIBRA FTTH is available". FTTH fibre connectivity speeds are up to 2.5 Gb/s download and 500 Mb/s upload, with a guaranteed minimum bandwidth of 200 Mb/s download and 50 Mb/s upload. This is the maximum speed that can be reached: the actual speed depends on the level of coverage, the degree of congestion, the type of network and the type of device used. In ADSL connectivity, the nominal line speed in network coverage is up to 20 Mbps in download and up to 1 Mbps in upload with a minimum guaranteed bandwidth of 2.1 Mbps in download and 128 kbps in upload. Outside network coverage, in ADSL connectivity only, the nominal line speed is up to 7 Mbps in download and 1 Mbps in upload with a guaranteed minimum bandwidth of 2 Mbps in download and 200 kbps in upload. In FTTC connectivity, the nominal line speed is up to 200 Mbps download and up to 20 Mbps upload with a guaranteed minimum bandwidth of 21 Mbps download and 2 Mbps upload. FTTC connectivity is a special case of FTTN (Fiber to the Node) technology. The FTTN network coincides with the FTTC network when street cabinets are used. There is an activation fee of €120, which can be paid: 1) in a lump sum charged on the first invoice; 2) €5 per month for 24 months. In the event of cancellation before 24 months have elapsed, the customer may choose to continue with the instalment plan or pay the remaining instalments in a single instalment. Wind Tre S.p.A., or a company delegated by it, will make an appointment with the customer for the installation of the equipment. In any case, the configuration of the Customer's local network (Lan) is excluded, as well as the configuration of Wi-Fi after the activation of the Service. The maintenance of the IAD access equipment is included in the free loan service. Office Data has a contractual term of 24 months. In the event of termination of the service, there is a one-off contribution equal to the minimum value between the value of the contract and the actual costs incurred by WINDTRE for the management of the file, as specified in the Technical and Economic Annex of the contract. The OFFICE DATA FIBRE 1000, OFFICE DATA 200 and OFFICE DATA ADSL 20 offers include the secure web service and have a monthly fee of €25. SECURE WEB is a service integrated into the WINDTRE network, capable of preventing the most common cyber threats such as "phishing", "botnets" and "ransomware". Features such as anti-phishing and malware containment will be integrated into the WINDTRE network, without the need for specific hardware or software installation on their devices. The SECURE WEB option is included by default within the OFFICE portfolio services at a cost of €5 per month for 12 months. There is no activation or deactivation fee. At the end of the 12th month, the service is automatically renewed, unless you contact 1928 to cancel.

SECURE WEB
SECURE WEB is a service integrated into the WINDTRE network, able to prevent the most common computer threats such as "phishing", "botnet" and "ransomware". Features such as anti-phishing and malware containment will be integrated into the WINDTRE network, without the need for specific hardware or software installation on their devices. The SECURE WEB option is included by default within the fixed telephony services of the OFFICE portfolio at a cost of 5 euros per month for 12 months. There is no activation or deactivation fee. At the end of the 12th month the service will be automatically renewed, unless a withdrawal is made by contacting 1928. SECURE WEB is a cloud-based security service that operates at the DNS (Domain Name System) level and provides the first line of defense against Internet threats by blocking access requests to malicious destinations before the connection is established. The service verifies the reliability or security of the site you want to access: if the access request is made to a destination considered potentially dangerous by the WINDTRE Business SECURE WEB service, the customer will be prevented from accessing this destination by replacing the requested content with a message (special blocking page) informing the customer of the protection action taken. For any request for access to the blocked page or the deactivation of the SECURE WEB service, you must call 1928. WINDTRE does not guarantee that the SECURE WEB service provides absolute security and protection from computer attacks (malware, phising) due to the continuous development of new technologies for intrusion and attack against files, networks, endpoints. WINDTRE does not guarantee that the SECURE WEB Cloud service will protect all files, networks and endpoints from all malware, viruses and malicious attacks from third parties, but the level and development of the technologies used contribute significantly to reducing the level of exposure to these threats. The monthly fee for the SECURE WEB option, exclusively in conjunction with the OFFICE PLUS SPECIAL Fibre FTTH, OFFICE PLUS Fibre FTTH and OFFICEMAXI Fibre FTTH tariff plans, is on a 100% discount promotion for new activations. INTERNET CONTINUITY Internet Continuity is a solution that increases the reliability of the Internet connection by flanking the fixed line with a secondary connection based on 3G/4G mobile network. The secondary connection is activated and deactivated automatically in case of temporary unavailability of the fixed connectivity. With Internet Continuity, it is possible to use the Internet even before the activation of ADSL and FIBRA up to 200 Mb/s. The customer can optionally request, in combination with the product Office One with modem D Link DVA 5592, the provision of "Internet Continuity" at the promotional cost of 5 euros instead of 29 euros per month (if the data traffic provided by the Internet 30 giga tariff plan is carried out in the territorial area of activation of the fixed line), for 24 months that includes: - Internet Key D-Link DVM 222 sold for 24 months at a cost of €0/month; in case of deactivation of the SIM before 24 months the amount of €36 will be charged on the last useful bill - Data SIM with INTERNET 30 GIGA tariff plan - Installation guide. Internet Continuity guarantees the supply of connectivity (no VoIP) in critical situations of the fixed data access infrastructure, it is based on the association of an INTERNET KEY USB 3G/4G to a modem/router accessing the fixed network, equipped with a USB port able to host the Internet KEY. In case of use of the offer outside the territorial area of activation of the fixed line, Wind will notify the customer, by SMS, the non-compliance with the conditions of use of the offer. In cases of repeated violation of the conditions of the offer, the cost of the offer will increase to 29 euros per month.
Conditions of use of the service and traffic limitations
As provided for in the General Conditions of Contract, which can be viewed in full in the Tariff Transparency section, WINDTRE reserves the right to suspend the service, in whole or in part, in the event of improper use or that exceeds the reasonable limits of use indicated in the General Conditions themselves.
The customer will be informed, with prior notice, of any suspension by a specific communication.
Such reference limits are:

 
  • For all offerings that include Voice and SMS
1. daily outgoing traffic per voice/SIM channel not exceeding 160 minutes and/or 200 SMS/MMS;
2. monthly outgoing traffic per voice/SIM channel not exceeding 1250 minutes and/or 2000 SMS/MMS;
3. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to other operators not exceeding 60% of total outgoing traffic and in any case not exceeding 50% of total vs. mobile traffic;
4. outgoing daily/monthly traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to a single mobile operator other than Wind Tre S.p.A., no more than 40% of total outgoing traffic and in any case no more than 30% of total mobile traffic;
5. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to your own network of Wind Tre S.p.A. users is no more than 80% of total outgoing traffic;
6. daily outgoing or incoming traffic aimed at self-charging more than two hours of conversation and 50 SMS or MMS; monthly roaming traffic outside the EU (voice / data / SMS) is not more than 20% of total monthly traffic;
7. daily/monthly outgoing traffic for international calls not exceeding 20% of total outgoing traffic;
8. extra-EU roaming traffic in a number of days exceeding 31 (thirty-one) out of a total period of 60 consecutive days.
 
  • For all offers that include unlimited Voice or SMS
For plans, options or promotions that include unlimited voice and SMS/MMS traffic without thresholds of minutes or SMS/MMS, parameters 1, 2, 3, 4 and 5 above do not apply and the use of the Service that complies with the following parameters is understood to be compliant (without prejudice to the absence of any automatism in the application of the precautions provided for their exceedance):
1. total daily outgoing voice or text message traffic to other operators not exceeding 60% of total outgoing voice or text message traffic;
2. the ratio of daily outgoing voice or text message traffic to other operators and incoming voice or text message traffic from other operators must not exceed 3 (three); without prejudice to the absence of any automatic mechanism for applying the precautions provided for in order to exceed this ratio.

For plans, options and/or promotions that provide for unlimited data traffic included, the use of the Service that complies with the following parameters is understood to be compliant (without prejudice to the absence of any automatic application of the precautions provided for their exceedance):
  • abnormal monthly traffic volumes at least 5 times higher than the average consumption of customers with homogeneous or similar offers;
  • data traffic volumes higher for three consecutive months than the average monthly traffic volume of customers with homogeneous or similar offers.
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