OFFICEPLUS SPECIAL

BUSINESS CONNECTIVITY VOUCHER
Wind Tre adheres to the MISE Voucher Plan to companies registered in the relevant register and also to natural persons holding VAT numbers who exercise, in their own or associated form, an intellectual profession that have up to 250 employees, whose annual turnover does not exceed € 50 million or whose annual balance sheet total does not exceed € 43 million. Subject to improved connectivity, effective availability of funds and application approval. The contributions provided for by the Voucher Plan are granted through public funds and subject to specific conditions of membership .All prices are to be considered VAT Excluded. Please note that the invoice will be charged the VAT related to the amount of the monthly fee gross of any discounts provided for the Connectivity Voucher applied.

 

In case of contextual subscription of the Office Plus Special Fibre FTTH Offer the cost, thanks to the Connectivity Voucher of 500€ will be 14,16€ for 24 months (discount of 20,84€/month) and at the end of the 24 months will return to the initial price of 35€. If the Office Plus Special 200 Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €12.5 for 24 months (a discount of €12.5/month) and at the end of 24 months it will return to the initial price of €35. For further information on the Voucher Mise initiative, visit: bandaultralarga.italia.it/category/notizie/. In case of contextual subscription of the Office Plus Fibra FTTH offer the cost, thanks to the 500€ Connectivity Voucher, will be 24,16€ for 24 months (20,84€/month discount) and at the end of the 24 months it will go back to the initial price of 45€. If the Office Plus 200 Offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €32.5 for 24 months (a discount of €12.5/month) and at the end of 24 months it will return to the initial price of €45. For further information on the Voucher Mise initiative, visit the website: bandaultralarga.italia.it/category/notizie/. In case of contextual subscription of the Office Maxi Fibra FTTH offer, the cost for speeds above 1 Gb/s, thanks to the Connectivity Voucher of 2000€ will be 14,44€ for 36 months (discount of 55,56€/month) and at the end of 36 months will go back to the initial price of 70€. If the Office Maxi Fibra FTTH offer is subscribed at the same time, the cost for speeds up to 1 Gb/s, thanks to the €500 Connectivity Voucher, will be €49.16 for 24 months (a discount of €20.84/month) and at the end of the 24 months it will return to the initial price of €70. If the Office Maxi 200 offer is subscribed to at the same time, the cost, thanks to the €300 Connectivity Voucher, will be €57.5 for 24 months (a discount of €12.5/month) and at the end of 24 months it will return to the initial price of €70. For further information on the Voucher Mise initiative, visit the website: bandaultralarga.italia.it/category/notizie/.

OFFICE PLUS SPECIAL and OFFICE PLUS The plan can be subscribed to a new line in FTTC and FTTH fiber connectivity where network coverage is available. OFFICE PLUS SPECIAL and OFFICE PLUS plans can be subscribed respectively for 1 line and 2 lines. In ADSL and FTTC connectivity only, OFFICEPLUS SPECIAL and OFFICE PLUS can also be subscribed out of network coverage. There is an activation fee of 120 euros that can be paid: 1) in a lump sum charged in the first invoice; 2) 5 euros per month for 24 months. In the event of withdrawal before 24 months have elapsed, the customer may choose to continue to enjoy the installment plan or pay the remaining installments in a single payment. From January 2024, in the event of a positive annual change in the national FOI consumer price index recorded by ISTAT in the month of October of the previous year, WINDTRE is entitled to increase within the first quarter of the year the monthly price of the Service by a percentage amount equal to the change in such index or at least 5%. The adjustment does not constitute a contractual amendment within the meaning of Article 2.4 of the General Terms and Conditions and, therefore, does not entitle the Customer to withdraw from the Contract without cost. For further details check the General Terms and Conditions. All fees are billed bi-monthly and charged in arrears. OFFICEPLUS provides unlimited calls to national landlines and mobiles and to international landlines and mobiles in Alaska, Andorra, Austria, the Azores, Belgium, Bulgaria, Canada, the Canary Islands, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Guernsey, Hawaii, Ireland, Iceland, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Monaco, Czech Republic, Slovakia, Romania, San Marino, Slovenia, Spain, Sweden, Switzerland, United States of America. The voice traffic included in the plan does not include calls at special rates and calls to international mobile numbers except those mentioned above. Outside network coverage, in ADSL connectivity only, the nominal line speed is up to 7 Mbps in download and 1 Mbps in upload with a guaranteed minimum bandwidth of 2 Mbps in download and 200 kbps in upload. In FTTC connectivity, the nominal line speed is up to 200 Mbps download and up to 20 Mbps upload with a guaranteed minimum bandwidth of 21 Mbps download and 2 Mbps upload. If the FTTH (Fiber to the Home) network is covered, the nominal speed is up to 2.5 Gb/s in download and 500 Mb/s in upload with a guaranteed minimum bandwidth of 200 Mb/s in download and 50 Mb/s in upload. The FTTH (Fiber to the Home) offer is available only in the cities listed in the link "Find out where FIBRA FTTH is available".  The actual speed of the ADSL, FTTC or FTTH fiber connection depends on the quality of the access network and the technical capacity of the customer's line as well as network congestion. An IAD (Integrated Access Device) is provided on loan for use, which in addition to the ADSL/VDSL interface, has ISDN interfaces and/or POTS interfaces. This equipment will be delivered, installed and configured directly at the customer's premises by a specialized WINDTRE technician or a partner company at no additional cost. In case of Fiber FTTH, the network architecture provides for a mandatory SFP module for the use of the fiber connection that is provided free of charge. The plans have a contractual duration of 24 months. In the event of termination of the service there is a one-off contribution equal to the minimum value between the value of the contract and the actual costs incurred by WINDTRE for the management of the practice, as specified in the Technical and Economic Annex of the contract. Where the migrated lines coincide with the main line, the request for portability to other operators of only some lines and/or only the additional numbering on the traditional voice line may entail, where the migrated lines coincide with the main line, the deactivation of all the remaining lines for which portability has not been requested, with consequent loss of the numbers and application of deactivation charges. Calls are unlimited unless the service is used contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of mass communication activities in accordance with the provisions of the General Conditions of Contract for WINDTRE telecommunications services. For any clarification or further information please consult the General Conditions of Contract on the site windtrebusiness.it.

OFFICEMAXI
The plan can be subscribed to on a new line in FTTC and Fibre FTTH connectivity where network coverage is available, starting from 3 lines up to a maximum of 8 lines per location. In ADSL and FTTC connectivity only, OFFICEMAXI can also be subscribed to outside network coverage. There is an activation fee of €120, which may be paid: 1) as a lump sum and charged on the first invoice; 2) €5 per month for 24 months. In the event of withdrawal before 24 months have elapsed, the customer may choose to continue with the instalment plan or pay the remaining instalments in a single instalment. From January 2024, in the event of a positive annual change in the national FOI consumer price index recorded by ISTAT in the month of October of the previous year, WINDTRE is entitled to increase within the first quarter of the year the monthly price of the Service by a percentage amount equal to the change in such index or at least 5%. The adjustment does not constitute a contractual amendment within the meaning of Article 2.4 of the General Terms and Conditions and, therefore, does not entitle the Customer to withdraw from the Contract without cost. For further details check the General Terms and Conditions. The monthly fee for an additional line, after the first three lines, is 10 euros. All fees are billed bimonthly and charged in arrears. The plans include unlimited calls to national landlines and mobiles and to international landlines and mobiles in Alaska, Andorra, Austria, the Azores, Belgium, Bulgaria, Canada, the Canary Islands, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Guernsey, Hawaii, Ireland, Iceland, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Monaco, Czech Republic, Slovakia, Romania, San Marino, Slovenia, Spain, Sweden, Switzerland, United States of America. Voice traffic included in the plan does not include calls at special rates and calls to international mobile numbers, except for those indicated above. Outside network coverage, in ADSL connectivity only, the nominal line speed is up to 7 Mbps in download and 1 Mbps in upload with a guaranteed minimum bandwidth of 2 Mbps in download and 200 kbps in upload. In FTTC connectivity, the nominal line speed is up to 200 Mbps download and up to 20 Mbps upload with a guaranteed minimum bandwidth of 21 Mbps download and 2 Mbps upload. If the FTTH (Fiber to the Home) network is covered, the nominal speed is up to 2.5 Gb/s in download and 500 Mb/s in upload with a guaranteed minimum bandwidth of 200 Mb/s in download and 50 Mb/s in upload. The FTTH (Fiber to the Home) offer is only available in the cities listed in the link "Discover where FIBRA FTTH is available". The actual speed of the ADSL, FTTC (Fiber to the Cabinet) or Fibre (FTTH) connection depends on the quality of the access network and the technical capacity of the customer's line as well as network congestion. An IAD (Integrated Access Device) is supplied on loan for use, which, in addition to the ADSL/VDSL interface, has ISDN interfaces and/or POTS interfaces. This equipment will be delivered, installed and configured directly at the customer's premises by a WINDTRE specialist or a partner company at no additional cost. In the case of FTTH fibre offerings, the network architecture mandatorily includes an SFP module for the use of the fibre connection which is supplied free of charge. The plans have a contractual term of 24 months. In the event of termination of the service there is a one-off contribution equal to the minimum value between the value of the contract and the actual costs incurred by WINDTRE for the management of the practice, as specified in the Technical and Economic Annex of the contract. The request for portability to other operators of only some lines and/or only the additional numbering on the traditional voice line may result, where the migrated lines coincide with the main line, in the deactivation of all the remaining lines for which portability has not been requested, with the consequent loss of the numbering and application of deactivation charges. Calls are unlimited unless the service is used contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of mass communication activities in accordance with the provisions of the General Conditions of Contract relating to WINDTRE telecommunications services. For any clarification or further information, please consult the General Terms and Conditions on the windtrebusiness.it website.

SECURE WEB
SECURE WEB is a service integrated into the WINDTRE network, capable of preventing the most common cyber threats such as "phishing", "botnets" and "ransomware". Features such as anti-phishing and malware containment will be integrated into the WINDTRE network, without the need for specific hardware or software installation on their devices. The SECURE WEB option is included by default within the fixed telephony services of the OFFICE portfolio at a cost of €5 per month for 12 months. There is no activation or deactivation fee. At the end of the 12th month, the service is automatically renewed, unless you contact 1928 to cancel. SECURE WEB is a cloud-based security service that operates at the DNS (Domain Name System) level and provides the first line of defence against Internet threats by blocking access requests to malicious destinations before the connection is established. The service verifies the reliability or security of the site you wish to access: if the access request is made to a destination deemed potentially dangerous by WINDTRE Business's SECURE WEB service, the customer will be denied access to that destination, replacing the requested content with a message (special blocking page) informing the customer that protection action has been taken. If you wish to request access to the blocked page or deactivate the SECURE WEB service, you must call 1928. WINDTRE does not guarantee that the SECURE WEB service provides absolute security and protection from cyber attacks (malware, phising) due to the continuous development of new technologies for intrusion and attack against files, networks, endpoints. WINDTRE does not guarantee that the SECURE WEB Cloud service will protect all files, networks and endpoints from all malware, viruses and malicious attacks from third parties, but the level and development of the technologies used contribute significantly to reducing the level of exposure to these threats. The monthly fee for the SECURE WEB option, exclusively in conjunction with the OFFICE PLUS SPECIAL Fibre FTTH, OFFICE PLUS Fibre FTTH and OFFICEMAXI Fibre FTTH tariff plans, is being promoted at a 100% discount for new activations. INTERNET CONTINUITY Internet Continuity is a solution that increases the reliability of the Internet connection by adding a secondary connection based on a 3G/4G mobile network to the fixed line. The secondary connection is automatically activated and deactivated in the event of temporary unavailability of the fixed connectivity. With Internet Continuity, it is possible to use the Internet even before the activation of ADSL and FIBRA up to 200 Mb/s. The customer can optionally request, in combination with the Office One product with D Link DVA 5592 modem, the provision of "Internet Continuity" at the promotional cost of 5 euros instead of 29 euros per month (if the data traffic included in the 30 giga internet tariff plan is carried out in the territorial area of activation of the fixed line), for 24 months which includes: - Internet Key D-Link DVM 222 sold for 24 months at a cost of €0/month; if the SIM is deactivated before 24 months, the amount of €36 will be charged on the last useful bill - Data SIM with INTERNET 30 GIGA tariff plan - Installation guide. Internet Continuity guarantees the provision of connectivity (no VoIP) in critical situations of the fixed data access infrastructure, and is based on the association of an INTERNET KEY USB 3G/4G to a fixed network access modem/router, equipped with a USB port capable of hosting the Internet KEY. If the offer is used outside the territorial area in which the fixed line is activated, Wind will notify the customer by SMS if the conditions for using the offer are not met. If the conditions of the offer are repeatedly violated, the cost of the offer will rise to €29 per month.