OFFICE SMART

OFFICE SMART

A new way to communicate: combine this option to one of the Office-Offers to take advantage of every job opportunity!
A new way to communicate: combine this option to one of the Office-Offers to take advantage of every job opportunity!
centralino virtuale icona
VIRTUAL
PBX
communicate, share, simplify
icona smartphone
APP MOBILE AND
DESKTOP
join the meeting
from any device
icona smart working
SMART
WORKING
your office with you
anytime, anywhere
icona attivazione
INSTALLATION
IN SITE
directly in your office by
a specialized technician
icona assistenza
SPECIALIZED
ASSISTANCE
at 1928
icona raggruppa
BABY
SITTING
Included for 30 days
screen of a tablet

OFFICE SMART the new service dedicated to Smart Working, Flexible and Complete!

  • SMART WORKING: the solution to quickly and easily implement Agile working in your Company and, for the professional, to increase business opportunities even when not in the office.

  • FLEXIBLE: Change the way you communicate, Office Smart adapts to the needs and dynamics of your business quickly and easily. Customize it for maximum dynamic and effective video communication.

  • COMPLETE: build your experience with the many features available to you.
How does it work?

OFFICE SMART

Take your office with you,
wherever you go!
analysis icon
ANALYZE
needs and
necessities of
your company
management security icon
CHOOSE
one of the
single-line or
multi-line offer
solutions icon
COMBINE
the Office Smart
option that best suits
with your needs
coverage icon
MANAGE
in an efficient way
the communication
of your company

Decide which internal combine to the Office Smart solution

Included Services
Extra Services
STANDARD
INTERNAL
- Unlimited minutes to national landlines
- Unlimited minutes to EU, Switzerland, USA and Canada landlines
- Call transfers
- Call waiting
- Voice mail
PREMIUM
INTERNAL
Standard Internal +
- Internal multi device (smartphone, desktop and Iphone)
- Enabling My Conference
- My Conference
POSTO OPERATORE
INTERNAL
- PBX user management
- Putting on hold
- Initiate calls to users
- Parking of incoming calls
- User status monitoring
- Ability to contact users by email
- Start conferences between multiple users
STANDARD
INTERNAL
Servizi Inclusi
- Unlimited minutes to national landlines
- Unlimited minutes to EU, Switzerland, USA and Canada landlines
- Call transfers
- Call waiting
- Voice mail
Servizi Acquistabili
PREMIUM
INTERNAL
Servizi Inclusi
Standard Internal +
- Internal multi device (smartphone, desktop and Iphone)
- Enabling My Conference
Servizi Acquistabili
- My Conference
POSTO OPERATORE
INTERNAL
Servizi Inclusi
- PBX user management
- Putting on hold
- Initiate calls to users
- Parking of incoming calls
- User status monitoring
- Ability to contact users by email
- Start conferences between multiple users
Servizi Acquistabili
POSTO OPERATORE INTERNAL is not compatible with the Super Office One and Office Plus Special pricing plans.

COMPLETE YOUR OFFICE SMART SERVICE

immagine multisede
Multisite
Share the OfficeSmart functions in all company locations.
mmagine my conference
My Conference
Use your digital meeting room for audio/video conferences and desktop sharing with colleagues and external collaborators. All this, with a simple click.
immagine multiselection
Multiselection
Configure the automatic voice responder to manage incoming calls.
immagine e-Fax
e-Fax
Send, receive and manage fax in electronic format.
immagine baby sitting
Baby Sitting
Extend the service for an additional 30 days, you will benefit from direct and dedicated telephone contact.
immagine formazione
Training
Gain the skills to independently manage all Virtual Switchboard services through the OFFICE SMART WEB interface.
immagine pos e Fax
Pos & Fax
Use your analogyc fax and your POS to receive payments.
immagine call distributor
Call Distributor Light
Manage the incoming calls and redirect it to your operators.

Offer Info and Details

Companies that already have a PBX or need a PBX and want to reduce costs:
No maintenance or management costs 
No need of additional space 
Same base functions of an on-premise PBX solution
New tools available that can be managed on the web
Companies with employees frequently working out of office:
To increase the efficiency of their employees
In order not to loose even one call from clients and suppliers with business opportunities
Companies with Virtual PBX services from other operators:
For a flexible and scalable solution
For a cheaper integrated offer
For a wider offer of Unified Communication services
To be available on the entire national territory
The Virtual PBX option gives you the opportunity to manage many calls simultaneously, to forward calls to specific extensions, to choose the devices that have to ring according to call type. A very important tool to manage the telephone system inside a company.
With OFFICESMART Mobile extension, the user can be reached on his fixed line even outside the office, without missing any job opportunities.

With the OFFICESMART APP, Smartphones also become PBX extensions. Mobile Extension helps you manage incoming and outgoing calls, from a fixed line or a mobile number, in all the national territory.
OFFICE SMART: Office Smart is an option, supplied with a virtualised IP PBX on loan for use, which can only be activated in combination with the Super Office One FTTC/FTTH, Office Plus/Office Plus Special ADSL/FWA/FTTC/FTTH, Office Maxi ADSL/FTTC/FTTH and Office Maxi FWA rate plans with a maximum of five simultaneous calls. In combination with the Super Office One/Office Plus Special profiles, it is possible to provide a line with Interior Premium features. In combination with the Office Plus profile you will have 2 lines with a maximum of 8 extensions with the characteristics of Standard, Premium or Operator Extension at the customer's choice. In combination with the Office Maxi profile, there will be 3 to 8 lines with a maximum of 32 extensions with Standard, Premium or Operator Desk features of the Customer's choice. For the Office Smart Option, there is an activation cost of 120 euros. The customer may choose o payment in one lump sum at the time of activation of the offer or the deferment in 48 monthly installments worth 2.50 euros each or to pay 60.00 euros at the time of activation of the offer and the remaining portion of 60.00 euros in 24 installments monthly installments worth 2.50 euros each. For the Super Office One Offer, the above-mentioned instalments will not be charged with the Offer active for 24 months; in the event of early termination, only the remaining instalments will be charged. Each additional office with respect to the first (Optional MULTISEDE) will incur an office activation fee of 60 euros. All costs are invoiced bimonthly and charged in arrears. All prices are exclusive of VAT. The Standard extension and the Operator extension cannot be activated in combination with Super Office One/Office Plus Special. The Premium extension in combination with Super Office One/Office Plus Special requires the use of an analogue telephone connected to the IAD network access port.

INTERNAL: By extension is meant a Fixed Network Geographic numbering (CLI) to which a type of extension can be associated from a choice of: Standard (IP Phone), Premium (extension with mobility and multi-device functionality) and Operator Station (advanced receptionist station). The Premium extension can be associated to a WINDTRE BUSINESS SIM, either already active or to be activated on the customer's VAT number. The Standard extension and the Premium extension have a monthly cost of 6 euros. The Operator extension has a monthly cost of 20 euro. All costs are billed bimonthly and charged in arrears. The calls generated by the individual numbers are unlimited unless the service is used contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of mass communication activities in accordance with the General Conditions of Contract relating to WINDTRE BUSINESS telecommunications services. The plans include unlimited calls to national landlines and mobiles and to landlines and mobiles in Area 1 (Alaska, Andorra, Austria, Belgium, Canada, Croatia, Denmark, Finland, France, Germany, Great Britain, Greece, Guernsey, Hawaii, Ireland, Isle of Man, Jersey, Luxembourg, Madeira, Netherlands, Norway, Portugal, Monaco, Spain, Sweden, Switzerland, United States of America). Voice traffic included in the plan does not include special rate calls. The functionalities of Office Smart can be enhanced thanks to the availability of certain Optional extras.

MULTISEDE OPTIONALS: Shared use from multiple locations of the PBX (Private Numbering Plan, Fax Server, MULTI SELECTION/MULTI SELECTION PREMIUM functionality, company address book, etc.). MY CONFERENCE/MY CONFERENCE LARGE which adds Audio/Video Conferencing, Conference Rooms, Unified Communication and Collaboration features to the Premium Extension (MY CONFERENCE/MY CONFERENCE LARGE service is provided by Zoom Video Communications, Inc. with platforms installed in the USA). MULTI SELECTION/MULTI SELECTION PREMIUM (Interactive Voice Response): Automatic multiple choice voice responder to handle incoming calls by directing them to the most appropriate business function. FAX/POS: Analogue ports (max 2) for connection and use of traditional FAX and electronic payment devices (POS). EFAX: FAX Server that adds FAX functionality without the need for dedicated hardware. CALL DISTRIBUTOR LIGHT (Automatic Call Distribution) for optimised management of incoming calls, allowing each call to be handled by the most suitable group of operators. In combination with the Office Plus and Office Maxi profiles, an IAD (Integrated Access Device) apparatus is supplied on loan for use; Wind Tre S.p.A., or a company delegated by it, will make an appointment with the Customer for the installation of the apparatus. However, the configuration of the Customer's local area network (LAN) is excluded, as well as Wi-Fi configurations subsequent to the activation of the Service. The maintenance of the IAD access equipment is included in the service. It shall be possible to manage numbering arcs in GNR (acquired in NP), by transforming part of the numberings contained therein into individual CLIs. Any numbers that are part of the GNR and not used will remain available for future expansion at the request of the customer. Any requests for Number Portability to another operator of one or more of the numbers that are part of the GNR arc entail the transfer of the entire GNR arc to the destination operator. It will also be possible to request the transfer NP of numbers originally stored on ISDN/BRI accesses with the obligation of requesting the transfer of the progenitor of a group of ISDN numbers (in the context of ISDN/BRI access, one of the subscriber numbers of the access is designated as the progenitor insofar as it identifies all the numbers in a group: a maximum of 8 numbers, the first of which is called the progenitor and the others secondary). The customer must be able to choose which and how many numberings that are part of the original multinumbering group to activate with the WINDTRE BUSINESS service. Should the customer request the total or partial transfer of these numbers to another operator, it will be possible to transfer all or some of the numbers to NP. 

EQUIPMENT: IP Phones, Dect Bases, Switches and Access Points can be purchased in instalments for 24 months. The equipment is shipped to the customer's premises upon successful installation of the line. It is possible to purchase a number of IP-Phones/DECT IP Phones less than or equal to the number of subscribed fixed extensions. The equipment is offered for sale in instalments over a period of 24 months, with the payment of the corresponding amount in instalments charged directly to the fixed telephony service invoice. The offer is conditional on signing an Office Smart contract and maintaining it for 24 months. When activating the Office Smart offer, the customer can choose whether, in the event of withdrawal, to continue to benefit from the instalment plan or to pay the remaining amount in a lump sum. For any clarifications and in-depth information, consult the General Terms and Conditions on the windtrebusiness.it website. The promotions are valid while stocks last and only for new activations by 13 November 2022. Contractual term 24 months.

EQUIPMENT PROMOTION: The equipment is offered on a 24-month instalment sales formula and payment of the relative amount is envisaged in instalments debited directly in the Office Smart service invoice: there may be an advance (debited in the first invoice after service activation), 24 monthly instalments and a final instalment (debited at the same time as the last monthly instalment). If the Customer is compliant with the contractual term and has punctually and fully paid the instalments due, he shall be entitled to a credit in the invoice of an amount equal to the final instalment. When activating the Office Smart Offer, the Customer may choose, in the event of withdrawal, to continue to enjoy the instalment plan or to pay the remaining amounts in a lump sum. The Customer has the option of purchasing, for each Standard/Premium extension actually activated, an IP-Phone, Dect Kit, Sound Station among the available models. The devices must be purchased at the same time as signing the Office Smart contract. The Offer is subject to the subscription of an Office Smart contract and the maintenance of the Office rate plan chosen when signing the contract (or the subscription of the Office Smart Power rate plan). WINDTRE BUSINESS reserves the right to replace the equipment model indicated, in the event of stocks running out, with equipment of equivalent value. Please refer to the contract proposal and the specific contract attachments to find out all the economic conditions and equipment models available at the time the contract is signed. Please refer to the specific contract annexes for more information on costs.

BABY SITTING Beginning February 2, 2023, all new Office Smart Power customers will receive 30 calendar days of remote BABY SITTING at no additional cost. Thereafter, customers can request an additional 30 calendar days of BABY SITTING at a one-time cost of €55. The extension provides a direct and dedicated contact number to interact with specialist and support teams.

OFFICE SMART ON-SITE TRAINING Training service to the Company's staff. Focus on the features of purchased Office Smart functionality. Provides a classroom session with a maximum number of participants (excluding the trainer) of 8 lasting a maximum of 4 hours. All purchased services and how they are managed will be made explicit.

OFFICE SMART BASIC TRAINING - BY REMOTE Training service to the Company's staff. Focus on features of purchased Office Smart functionality. Provides a "remote" classroom session with a maximum number of participants (excluding the trainer) of 5 lasting up to 2 hours. The basic services (password management, private numbering plan (PNP) management, extension management, call groups, additional hold telephones, My Conference) and management modes will be explained.

OFFICE SMART PLUS TRAINING - BY REMOTE Training service to the Company's staff. Focus on the features of the Office Smart functionality purchased. Provides a "remote" classroom session with a maximum number of participants (excluding the trainer) of 8 lasting a maximum of 4 hours. All purchased services and how they are managed will be made explicit.
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