Wind Tre Business

Landline services and configuration

I got my modem, how can I make my first connection?
  • Insert an ADSL filter for each telephone socket where you have a phone (cordless, fax, etc.). The filter in necessary just for landline phones: use it if to the telephone socket is also connected a modem. 
  • Turn on the computer
  • Connect the modem:
    • plug it into the power outlet using the transformer
    • insert the network cable in one of the modem’s LAN outlets and in the PC’s LAN outlet: the LAN outlets (network or ETH) are similar to phone outlets but slightly larger.
    • insert the phone cable in the modem’s DSL outlet and in the wall outlet (use the tripolar filter if you don’t have an RJ-11 wall outlet)
  • Turn on the modem with the button on the back of the device
  • Wait for approximately 60 seconds and make suere that the led of the ADSL signal stays turned on with tha fixed light and behaves in the way described by the manual of the modem when the ADSL service is recognized
For more details check the Support/Landline section of the windtrebusiness.it website.

FAQs
The answers to Frequently Asked Questions

  • ALL
  • TOP-UP AND MOBILE CREDIT
  • TELEPHONE BILL
  • SETTINGS AND SERVICES
  • ABROAD
Remaining allowance
How can I check my prepaid SIM balance and remaining allowance in Italy?
SIM top-up
How can I top up my Wind Tre SIM?
Check option Bundle
How can I check my option bundle?
Bill Payment
How do I pay a bill?
Invoice Duplicate
How do I request a copy of my invoice?
Call list
How do I request a call list?
International Roaming
How do I enable International Roaming?
Calls from Abroad
How do I talk when I'm abroad?
Navigate while Abroad
How do I navigate while abroad?
Modem installation
I received the modem, how do I make the first connection?
ADSL Configuration
How do I make the ADSL online configuration?
ADSL Disconnection
How do I disconnect the ADSL?
Remaining balance
How do I check the balance remaining on my rechargeable SIM in Italy?
SIM top-up
How can I top up my Wind Tre SIM?
Check option Bundle
How can I check my option bundle?
Invoice Payment
How do I pay an invoice?
Invoice Duplicate
How do I request an invoice duplicate?
Call List
How do I request a call list?
Modem Installation
I received the modem, how do I make the first connection?
ADSL Configuration
How do I make the ADSL online configuration?
ADSL Disconnection
How do I disconnect the ADSL?
International Roaming
How do I enable International Roaming?
Calling from Abroad
How do I talk when I am abroad?
Navigate while Abroad
How do I navigate while abroad?
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