Wind Tre Business

Telephone Bill

How can I request the calls' Details? 

You can receive your encrypted call detail for free from the Business Customer Area in the Your Account section; choose Your Invoices to display or download the detail.

You can request the readable invoiced traffic if you are the Company’s Legal Representative.
You can request your billable traffic up to 6 months from the request.

To check your calls send a writter request to: 
  • Wind Tre S.p.A.
  • Servizio Clienti 1928
  • Casella Postale n. 14155, Ufficio Postale Milano 65 - 20152 Milano
Also fill:
  • for the cause of the request "Need to real check on the billed calls" and specify that the telephone records are required to check the real invoice charges
  • sign with clear letters 
  • attach a valid ID document's copy
  • point out the list of the interested telephone numbers and the number of the invoice 
The service is free of charge.

FAQs
The answers to Frequently Asked Questions

  • ALL
  • TOP-UP AND MOBILE CREDIT
  • TELEPHONE BILL
  • SETTINGS AND SERVICES
  • ABROAD
Remaining allowance
How can I check my prepaid SIM balance and remaining allowance in Italy?
SIM top-up
How can I top up my Wind Tre SIM?
Check option Bundle
How can I check my option bundle?
Bill Payment
How do I pay a bill?
Invoice Duplicate
How do I request a copy of my invoice?
Call list
How do I request a call list?
International Roaming
How do I enable International Roaming?
Calls from Abroad
How do I talk when I'm abroad?
Navigate while Abroad
How do I navigate while abroad?
Modem installation
I received the modem, how do I make the first connection?
ADSL Configuration
How do I make the ADSL online configuration?
ADSL Disconnection
How do I disconnect the ADSL?
Remaining balance
How do I check the balance remaining on my rechargeable SIM in Italy?
SIM top-up
How can I top up my Wind Tre SIM?
Check option Bundle
How can I check my option bundle?
Invoice Payment
How do I pay an invoice?
Invoice Duplicate
How do I request an invoice duplicate?
Call List
How do I request a call list?
Modem Installation
I received the modem, how do I make the first connection?
ADSL Configuration
How do I make the ADSL online configuration?
ADSL Disconnection
How do I disconnect the ADSL?
International Roaming
How do I enable International Roaming?
Calling from Abroad
How do I talk when I am abroad?
Navigate while Abroad
How do I navigate while abroad?
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