In compliance with the Resolution 296/18/ ONS, starting from July 23rd, 2018, regarding the submission of applications for the resolution of disputes it will be required to use the ConciliaWeb platform. As an alternative, users will have the right to activate the conciliation procedure accessible through the website, by contacting the ADR Wind Tre Associazione Consumatori organization, registered in the list referred to in Resolution 661/15/CONS.
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