To Companies that already have or need a PBX and want to reduce costs:
No management and maintenance costs
No need to allocate dedicated spaces
Same basic functionalities of an on-premise PBX solution
New services manageable from web interface
To the Companies with staff that often work out of the office:
To increase the efficiency of their employees
To not miss any call from their customers and suppliers and therefore business opportunities
Companies that have Virtual Switchboard services with other operators:
To have a flexible and scalable solution
To have a cheaper integrated offer
To have a wide offer of Unified Communication services
To have reachability on the whole national territory

The telephone switchboard service makes it possible to make several calls at the same time, to divert calls to different extensions, to establish which devices should ring according to the reception of the types of calls. A very important tool for the management of the telephone system within a company.

With the Mobile Office included in the Premium Extension, customers can be reached at their landline number even when out of the office, so they won't miss any business opportunities.

Thanks to the innovative OFFICESMART APP, even Smartphones, tablets and PCs become extensions of the Premium extension. With the possibility to manage incoming and outgoing calls from both landline and mobile numbers throughout the country.

Fiber FTTH offer available in the cities of Acerra, Agrigento, Alessandria, Ancona, Aosta, Aprilia, Arezzo, Ascoli Piceno, Assemini, Asti, Bagheria, Bari, Barletta, Battipaglia, Beinasco, Benevento, Bergamo, Bisceglie, Bitonto, Bollate, Bologna, Brescia, Bresso, Brindisi, Buccinasco, Busto Arsizio, Cagliari, Caltanissetta, Campi Bisenzio, Campobasso, Capannori, Capoterra, Carbonia, Carpi, Casalecchio di Reno, Caserta, Casoria, Cassino, Castel Maggiore, Castellammare di Stabia, Castenaso, Catania, Catanzaro, Cava de' Tirreni, Cesena, Chieri, Chieti, Cinisello Balsamo, Civitavecchia, Collegno, Como, Corato, Cornaredo, Corsico, Cosenza, Cremona, Cuneo, Empoli, Fabriano, Ferrara, Firenze, Foggia, Foligno, Forlì, Francavilla A Mare, Gela, Gemona, Genoa, Grosseto, Grugliasco, Imola, Imperia, La Spezia, Lanciano, L'Aquila, Latina, Lecce, Limbiate, Livorno, Macerata, Manfredonia, Matera, Messina, Milan, Modena, Molfetta, Moncalieri, Monopoli, Montesilvano, Monza, Mugnano, Naples, Nichelino, Nola, Novara, Nuoro, Olbia, Opera, Orbassano, Oristano, Padova, Palermo, Parma, Pavia, Perugia, Pesaro, Pescara, Peschiera Borromeo, Piacenza, Pioltello, Pisa, Pomezia, Portici, Potenza, Prato, Quartucciu, Ragusa, Ravenna, Reggio Calabria, Reggio Emilia, Reggio nell'Emilia, Rho, Rieti, Rivoli, Rome - Alessandrino, Rome - Cinecittà, Rome - Garbatella, Rome - Laurentina, Rome - Magliana, Rome - Medaglie d'Oro, Rome - Monte Sacro, Rome - Nomentano, Rome - Prati, Rome - Tiburtina, Rome - Torrino, Rovigo, Rozzano, Salerno, San Donà di Piave, San Donato Milanese, San Giuliano Milanese, San Lazzaro di Savena, Sassari, Savona, Scandicci, Schio, Segrate, Selargius, Seregno, Sesto Fiorentino, Sesto San Giovanni, Settimo Milanese, Settimo Torinese, Siracusa, Sondrio, Taranto, Teramo, Termoli, Terni, Thiene, Tivoli, Torino, Trapani, Treviso, Trezzano sul Naviglio, Udine, Varese, Vasto, Venaria Reale, Venezia, Vercelli, Verona, Viareggio, Vimodrone, Vittoria. Where FIBRA FTTH technology is not available, it is possible to activate, at the same price, the OFFICE SMART POWER offer in FTTC VULA technology. Find out more.

What is the difference between FTTC and FTTH fiber?
The main difference is the speed of internet browsing. FTTC VULA is the connection made by fiber optic cables up to the cabinet; the connection to the modem is made directly with a copper cable. The upload speed is up to 20 Mb/s and up to 200 Mb/s in download with a minimum guaranteed bandwidth of 21 Mb/s in download and 2 Mb/s in upload. In FIBRA FTTH connectivity the nominal speed of the line is: for the FIBRA 1000 profile up to 1 Gbps in download and up to 200 Mbps in upload with a minimum guaranteed bandwidth of 100 Mbps in download and 12 Mbps in upload; for the FIBRA 2,5 profile up to 2,5 Gbps in download and up to 500 Mbps in upload with a minimum guaranteed bandwidth of 200 Mbps in download and 50 Mbps in upload. The actual speeds that can be reached will be determined only after the activation of the service and depend on the distance from the cabinet, the degree of network congestion, the use of Wi-Fi and the number and type of devices connected. For further information, see the detail of the connection technologies in Network Architecture.

The OFFICE SMART POWER offer includes the supply of the modem on a free loan. The modem will be delivered and configured by a specialized technician commissioned by WINDTRE. After testing, the customer may choose to use his own modem and in this case he must have a modem compatible with the profile of the offer chosen.

VOUCHER CONNECTIVITY BUSINESSES
Wind Tre adheres to the Connectivity Voucher Plan promoted by the Ministry of Economic Development to encourage the diffusion of ultra-wide bandwidth in Italy, thanks to the disbursement of a bonus intended to contribute to the provision of connectivity. The voucher is intended for companies, registered in the relevant register, which have a maximum of 250 employees and an annual turnover of no more than €50 million, against a request for activation of new connectivity services or improvement of already active connectivity. The speed activated must be the best speed available at the civic (both in the case of upgrades and new access). The amount of the individual voucher may vary from a minimum of €300 to a maximum of €2,500 depending on the type of connectivity. Only one voucher can be requested per VAT number. The disbursement of contributions is subject to the actual availability of the relevant funds and the approval of the application. The contributions provided for by the Voucher Plan are granted through public funds and subject to specific conditions of membership.
 If the Office Smart Power Fibra FTTH Offer is subscribed to at the same time, the cost for speeds above 1 Gb/s, thanks to the €2000 Connectivity Voucher, will be €189.44 for 36 months (discount of €55.56/month) and at the end of the 36 months will return to the initial price of €245. If the Smart Power FTTH Offer is subscribed to at the same time, the cost for speeds of up to 1 Gb/s, thanks to the €500 Connectivity Voucher, will be €224.16 for 24 months (discount of €20.84/month) and at the end of 24 months will revert to the initial price of €245. In the case of simultaneous subscription of the Office Smart Power Offer in FTTC connectivity the cost, thanks to the €300 Connectivity Voucher, will be €232.5 for 24 months (discount of €12.5/month) and at the end of 24 months will return to the initial price of €245. For more information on the Voucher Mise initiative visit: bandaultralarga.italia.it/category/notizie/. 

OFFICE SMART POWER
Office Smart Power is a pricing plan provided with a virtualized IP PBX on loan for use based on FTTC VULA/FTTH connectivity with 30 lines and a number of extensions varying from 25 to 120 with Standard, Premium or Operator extension features. In case of FTTC (Fiber to the Cabinet) VULA network coverage the nominal surfing speed is up to 200 Mb/s in download and 20 Mb/s in upload with a minimum guaranteed bandwidth of 21 Mb/s in download and 2 Mb/s in upload. In FIBRA FTTH connectivity the nominal speed of the line is: for the FIBRA 1000 profile up to 1 Gbps in download and up to 200 Mbps in upload with guaranteed minimum bandwidth of 100 Mbps in download and 12 Mbps in upload; for the FIBRA 2.5 profile up to 2.5 Gbps in download and up to 500 Mbps in upload with guaranteed minimum bandwidth of 200 Mbps in download and 50 Mbps in upload. The FTTH (Fiber to the Home) offer is only available in the cities listed in the link "Discover where FIBRA FTTH is available". For the Office Smart Power tariff plan there is an activation cost of 240 euros; at the time of activation the customer can choose whether to pay the 240 euros in a lump sum or in 24 installments of 10 euros each. In case of early withdrawal only the remaining installments will be charged. Each additional office compared to the first (Optional MULTISEDE) provides a contribution to the activation of the office equal to 60 euros. All costs are billed bi-monthly and charged in arrears. All prices are exclusive of VAT. 

INTERNI
An extension is a Geographical Fixed Network number (CLI) which can be associated with a type of extension chosen from among the following: Standard (IP Phone), Premium (extension with mobility and multi-device features) and Operator Station (advanced workstation for receptionists). The Premium extension can be associated with a WINDTRE BUSINESS SIM, already active or to be activated on the customer's VAT number. The Standard extension and the Premium extension have a monthly cost of 6 euros. The Operator extension has a monthly cost of 20 euros. All costs are billed bimonthly and charged in arrears. The calls generated by the individual numbers are unlimited unless the service is used contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of massive communication activities in accordance with the provisions of the General Conditions of Contract relating to telecommunications services WINDTRE BUSINESS. The plans include unlimited calls to national landlines and mobiles and to landlines and mobiles in Area 1 (Alaska, Andorra, Austria, Belgium, Canada, Croatia, Denmark, Finland, France, Germany, Great Britain, Greece, Guernsey, Hawaii, Ireland, Isle of Man, Jersey, Luxembourg, Madeira, Netherlands, Norway, Portugal, Monaco, Spain, Sweden, Switzerland, United States of America). Voice traffic included in the plan does not include special rate calls. The functionality of Office Smart can be enriched thanks to the availability of some optional extras.

OPTIONAL MULTI-LOCATION
Shared use of the PBX (Private Numbering Plan, Fax Server, MULTI SELECTION/MULTI SELECTION PREMIUM functionality, company address book, etc.) from multiple locations. MY CONFERENCE/MY CONFERENCE LARGE that adds Audio/Video Conferencing, Conference Rooms, Unified Communication and Collaboration features to the Premium Interior (MY CONFERENCE/MY CONFERENCE LARGE service is provided by Zoom Video Communications, Inc., with platforms installed in the USA). MULTI SELECTION/MULTI SELECTION PREMIUM (Interactive Voice Response): Automatic multiple choice voice responder to handle incoming calls by directing them to the most appropriate business function. FAX/POS: Analog ports (max 2) for the connection and use of traditional FAX and electronic payment devices (POS). EFAX: FAX Server that adds FAX functionality without the need for dedicated hardware. CALL DISTRIBUTOR LIGHT (Automatic Call Distribution) for the optimized management of incoming calls that allows each call to be handled by the most suitable group of operators. In combination with Office Plus and Office Maxi profiles, an IAD (Integrated Access Device) device is provided on loan for use; Wind Tre S.p.A., or a company delegated by it, will make an appointment with the customer for the installation of the device. It is excluded, however, the configuration of the local area network (LAN) of the Customer, as well as the configuration of Wi-Fi after the activation of the Service. It is included in the service the comodato d'uso, the maintenance of the apparatus of access IAD. It will be possible to manage numbering arcs in GNR (acquired in NP), transforming part of the numbers contained therein into individual CLIs. Any numbers that are part of the GNR and not used will remain available for future expansion at the request of the customer. Any requests for Number Portability to another operator for one or more of the numbers that are part of the GNR range will involve the transfer of the entire GNR range to the destination operator. It will also be possible to request the NP transfer of numbers originally stored on ISDN/BRI accesses with the obligation to request the transfer of the progenitor of a group of ISDN numbers (in the context of ISDN/BRI access, one of the subscriber numbers of the access is designated as the progenitor since it identifies all the numbers of a group: a maximum of 8 numbers of which the first one that includes them is called progenitor and the others secondary). The customer must be able to choose which and how many numbers that are part of the original multinumber to activate with the WINDTRE BUSINESS service. If the customer requests the total or partial transfer of these numbers to another operator, it will be possible to transfer all or some of the numbers to NP.

DEVICES

It is possible to purchase IP Phones, Dect Base Stations, Switches and Access Points on a 24-month instalment plan. The devices are shipped to the customer's premises once the line has been successfully installed. It is possible to purchase a number of IP-Phones/DECT IP Phones less than or equal to the number of subscribed fixed extensions. The equipment is offered for sale in instalments over 24 months, with payment in instalments charged directly to the bill for the fixed line service. The offer is subject to the signing of an Office Smart contract and maintenance of the same for 24 months. When activating the Office Smart offer, the customer can choose whether, in the event of withdrawal, to continue to benefit from the instalment plan or to pay the remaining amounts in a single instalment. For all clarifications and further information, consult the General Terms and Conditions on the windtrebusiness.it website. The promotions are valid while stocks last and only for new activations by 13 November 2022. Contract term 24 months.

EQUIPMENT PROMOTION
The devices are offered with a sales formula in installments over 24 months and it is expected the payment of its consideration in installments charged directly in the invoice of the service Office Smart: there may be an advance (charged in the first invoice after activation of the service), 24 monthly installments and a final installment (charged at the same time as the last monthly installment). If the customer is in compliance with the contractual term and has punctually and fully paid the installments due, he will be entitled to a credit in the invoice of an amount equal to the final installment. During the activation of the Office Smart Offer, the customer can choose, in case of withdrawal, to continue to enjoy the installment plan or to pay the remaining amounts in a lump sum. The Customer has the possibility to purchase, for each Standard/Premium Area actually activated, an IP-Phone, Dect Kit, Sound Station among the available models. The devices must be purchased at the same time as signing the Office Smart contract. The offer is subject to the signing of an Office Smart contract and the maintenance of the Office price plan chosen when signing the contract (or subscription of the Office Smart Power price plan). WINDTRE BUSINESS reserves the right to replace the model of equipment indicated, in case of exhaustion of stocks, with an apparatus of equivalent value. Please refer to the contract proposal and the specific contractual attachments to know all the economic conditions and models of equipment available at the time of signing the contract. For further information on costs, please refer to the specific contract attachments.

SECURE WEB
SECURE WEB is a service integrated into the WINDTRE network, capable of preventing the most common cyber threats such as 'phishing', 'botnets' and 'ransomware'. Features such as anti-phishing and malware containment will be integrated into the WINDTRE network, without the need for specific hardware or software installation on their devices. The SECURE WEB option is included by default within the fixed telephony services of the OFFICE portfolio at a cost of €5 per month for 12 months. There is no activation or deactivation fee. At the end of the 12th month, the service is automatically renewed, unless cancelled by contacting 1928. SECURE WEB is a cloud-based security service that operates at the DNS (Domain Name System) level and provides the first line of defence against threats on the Internet by blocking access requests to malicious destinations before the connection is established. The service verifies the reliability or security of the site you wish to access: if the access request is made to a destination deemed potentially dangerous by WINDTRE Business's SECURE WEB service, the customer will be inhibited from accessing that destination by replacing the requested content with a message (special blocking page) informing the customer of the protection action taken. For any request for access to the blocked page or deactivation of the SECURE WEB service, it is necessary to call 1928. WINDTRE does not guarantee that the SECURE WEB service will provide absolute security and protection from cyber attacks (malware, phising) due to the continuous development of new technologies for intrusion and attack on files, networks, endpoints. WINDTRE does not guarantee that the SECURE WEB cloud service will protect all files, networks and endpoints from all malware, viruses and malicious attacks from third parties, but the level and development of the technologies used contribute significantly to reducing the level of exposure to these threats.

INTERNET CONTINUITY
Internet Continuity is a solution that increases the reliability of the Internet connection by adding to the fixed line a secondary connection based on 3G/4G mobile network. The secondary connection comes into operation and is automatically deactivated in case of temporary unavailability of the fixed connectivity. With Internet Continuity, it is possible to use the Internet even before the activation of the chosen offer. The customer can optionally request, in combination with the product Super Office One, the provision of "Internet Continuity" at the promotional cost of € 5 instead of € 29 per month (if the data traffic provided by the Internet 30 GIGA tariff plan is carried out in the territorial area of activation of the fixed line), for 24 months that includes

 

From January 2024, in the event of a positive annual change in the national FOI consumer price index recorded by ISTAT in the month of October of the previous year, WINDTRE is entitled to increase within the first quarter of the year the monthly price of the Service by a percentage amount equal to the change in such index or at least 5%. The adjustment does not constitute a contractual amendment within the meaning of Article 2.4 of the General Terms and Conditions and, therefore, does not entitle the Customer to withdraw from the Contract without cost. For further details check the General Terms and Conditions.  

BABY SITTING Beginning February 2, 2023, all new Office Smart Power customers will receive 30 calendar days of remote BABY SITTING at no additional cost. Thereafter, customers can request an additional 30 calendar days of BABY SITTING at a one-time cost of €55. The extension provides a direct and dedicated contact number to interact with specialist and support teams.

OFFICE SMART ON-SITE TRAINING Training service to the Company's staff. Focus on the features of purchased Office Smart functionality. Provides a classroom session with a maximum number of participants (excluding the trainer) of 8 lasting a maximum of 4 hours. All purchased services and how they are managed will be made explicit.

OFFICE SMART BASIC TRAINING - BY REMOTE Training service to the Company's staff. Focus on features of purchased Office Smart functionality. Provides a "remote" classroom session with a maximum number of participants (excluding the trainer) of 5 lasting up to 2 hours. The basic services (password management, private numbering plan (PNP) management, extension management, call groups, additional hold telephones, My Conference) and management modes will be explained.

OFFICE SMART PLUS TRAINING - BY REMOTE Training service to the Company's staff. Focus on the features of the Office Smart functionality purchased. Provides a "remote" classroom session with a maximum number of participants (excluding the trainer) of 8 lasting a maximum of 4 hours. All purchased services and how they are managed will be made explicit.

From January 2024, in the event of a positive annual change in the national FOI consumer price index recorded by ISTAT in the month of October of the previous year, WINDTRE is entitled to increase within the first quarter of the year the monthly price of the Service by a percentage amount equal to the change in such index or at least 5%. The adjustment does not constitute a contractual amendment within the meaning of Article 2.4 of the General Terms and Conditions and, therefore, does not entitle the Customer to withdraw from the Contract without cost. For further details check the General Terms and Conditions.