Payment methods

To pay for the offer and/or additional WINDTRE services, you can choose from the following payment methods:

  • Credit card
You can activate the charge directly on your credit card when subscribing to one of the WINDTRE BUSINESS offers or services:
•   by accessing the  Selfcare portal
•   or by calling Customer Service in 1928 to transmit your data, following all the requirements provided by current legislation to protect the data provided.
 
  • Domiciliation in Current Account
If you decide to pay by domiciliation on Current Account, you can request its activation when you sign a WINDTRE BUSINESS contract by providing the direct authorization of your Credit Institution.

Alternatively, you can request:
•   accessing the  Selfcare portal
•   by contacting Customer Service at 1928 and making a voice recording
•   by sending the Sepa Direct Debit Form (SDD)

This form must be:
•   filled in all its parts
•   signed by the legal representative or his proxy by proxy
•   accompanied by a copy of the applicant’s valid identity document.

Finally send the form and the documentation to:

Wind Tre S.p.A. 
Customer Service 1928
PO Box No. 14155, Milan Post Office 65 - 20152 Milan

or send an email to:

CustomerCareWindTreBusiness@pec.windtre.it
 
  • EU Banking Institution
For WINDTRE BUSINESS services, fixed and mobile, you can also pay with a Bank Account or Credit Card of an EU Bank.

 

Remember that you can change your payment method at any time by accessing  Selfcare portal or by calling Customer Service.

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